About Us
About aumanual
We believe handmade wooden products are more than simple decorations — they are meaningful creations that bring warmth, personality, and lasting memories into everyday life.
At aumanual, we offer a thoughtfully curated collection of handcrafted wooden products designed to celebrate special moments, enhance living spaces, and add a natural touch of beauty to your home.
From personalized wooden gifts to unique handmade décor pieces, every product is carefully selected to combine timeless design, natural materials, and everyday functionality.
Thoughtfully Crafted Wooden Products
We focus on wooden products that balance craftsmanship, beauty, and practicality.
Each piece is designed to bring warmth and character to your space, whether you are decorating your home, searching for a meaningful gift, or creating a memorable moment for someone special.
Our collections include carefully selected handmade wooden gifts and lifestyle pieces suitable for:
- Home decoration.
- Personalized gifts.
- Family keepsakes.
- Special occasions and celebrations.
- Everyday lifestyle spaces.
Because every piece of wood has its own natural grain and texture, each handmade product carries unique details that make it truly one of a kind.
Our Commitment
We are committed to providing:
- Carefully selected handcrafted wooden products.
- Clear and accurate product information.
- A secure and convenient shopping experience.
- Reliable order processing and delivery updates.
- Responsive customer support before and after your purchase.
Our support team is available to assist with product questions, orders, shipping, payments, returns, refunds, and other store-related inquiries.
About Our Business
aumanual is owned and operated by Chengdu Zhenxin Trading Co., Ltd.
We are responsible for the products sold through the aumanual online store, including product sales, order processing, customer service, returns, refunds, and other customer-related transactions.
Our mission is to share beautifully crafted wooden products that bring warmth, meaning, and natural beauty into everyday life.
Customer Support
When contacting us about an existing order, please include:
- Your order number.
- The email address used during checkout.
- A brief description of your request.
This information helps our team quickly locate your order and provide efficient assistance.
Please contact us before returning any product so that we can review your request and provide the correct return instructions.
We aim to respond to customer inquiries within 1–2 business days.
Thank you for choosing aumanual.
We look forward to helping you discover handcrafted wooden pieces that make every moment more meaningful.
Business Information
Brand Name: aumanual
Company Name: Chengdu Zhenxin Trading Co., Ltd.
Business Category: Handcrafted Wooden Products & Handmade Gifts
Registered Address:Room 1201, Building 2, No. 169 Zhongli Road, Banzhuyuan Subdistrict, Xindu District, Chengdu, Sichuan Province, China
Email:
service@aumanual.com
Customer Service Hours:
Monday–Saturday
9:00 AM–6:00 PM EST
Our Story
At aumanual, we believe natural materials tell stories.
Every wooden product carries the beauty of craftsmanship, the warmth of nature, and the feeling of something made with care.
Whether it is a gift for someone special or a meaningful piece for your own home, we hope our creations become part of your most memorable moments.