Terms of Use

These Terms and Conditions govern the use of aumanual.com (“aumanual”), an online store operated by Chengdu Zhenxin Trading Co., Ltd. By accessing our website or placing an order through the website, you agree to be bound by these Terms and the policies published on our website.

aumanual and aumanual.com are operated by Chengdu Zhenxin Trading Co., Ltd.

By accessing or using this website, you agree to the following Terms of Use. If you do not agree, please discontinue use of the website.


Website Use

You may use this website only for lawful personal purposes. You must not interfere with its operation, attempt unauthorized access, introduce harmful code, or use website content for fraudulent activities.


Product Information

We aim to provide accurate descriptions, images, prices, materials, dimensions, and product details for our handmade wooden products.

Due to the natural characteristics of wood, including grain patterns, texture, and color variations, each handcrafted item may have slight differences. These natural variations are part of the unique character of handmade wooden products.

Product appearance may also vary slightly due to lighting conditions, photography, or screen settings.

Information may be corrected or updated without notice.


Handmade Product Care

Our wooden products are crafted with natural materials and should be handled with appropriate care.

To maintain the appearance and quality of your item, please avoid prolonged exposure to excessive moisture, extreme temperatures, or harsh chemicals unless the product instructions indicate otherwise.


Intellectual Property

Website content—including text, images, graphics, logos, product designs, and page layouts—is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or commercially use any content from this website without prior written permission.


Third-Party Services

Our website may use or link to third-party services, including payment providers, shipping services, analytics tools, and other service providers.

We are not responsible for the content, availability, privacy practices, or actions of independent third-party services.


Disclaimer

The website and its content are provided on an “as available” basis.

To the fullest extent permitted by law, we do not guarantee uninterrupted access, complete accuracy, or that all website content will always be error-free.


Limitation of Liability

To the fullest extent permitted by law, aumanual and Chengdu Zhenxin Trading Co., Ltd. are not liable for indirect, incidental, or consequential losses resulting from your use of this website, products, or services.

Nothing in these Terms limits any consumer rights that cannot legally be excluded.


Changes to These Terms

We may update these Terms periodically to reflect changes to our services, business practices, or legal requirements.

Changes become effective when the revised version is posted on this page.


Business Information

aumanual is an online retail store operated by Chengdu Zhenxin Trading Co., Ltd.

The company is responsible for the sale of handmade wooden products, order processing, customer support, returns, refunds, and other transactions conducted through aumanual.com.

Brand Name: aumanual

Company Name: Chengdu Zhenxin Trading Co., Ltd.

Product Category: Handmade Wooden Products & Wooden Crafts

Email: service@aumanual.com

Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.

We aim to respond to customer inquiries within 1–2 business days.


Contact Us

For questions about these Terms, contact us at:

Email: service@aumanual.com

Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.

We aim to respond to customer inquiries within 1–2 business days.